Incident Response and Recovery

Swift Action, Expert Support

In the fast-paced world of cybersecurity, time is of the essence. At Hedgehog Security, our Incident Response and Recovery services are designed to act swiftly and effectively, minimizing the impact of cyber threats on your organization. Our Computer Security Incident Response Team (CSIRT) experts are here to provide you with the forensic analysis and remediation support you need after a serious attack.

How to Get Started

Speed matters when it comes to a cyber attack. Our Guardian Assurance Retainer combines an industry-leading 1-hour response time with IR planning and preferred rates to our insurance-approved, experienced IR team.

Prioritized Access. Proactive Planning.

In addition to a 1-hour SLA with no prepaid hour requirement, IR Guardian Assurance customers are prepared with all the critical information they need in their IR Plan to kickstart the response, shaving days off their overall restoration.

• 1-hour response time: Get your business back to pre-incident levels faster by kicking off the IR process within an hour.
• Access to an insurance-approved IR firm: Your organization can trust that the IR services they receive will be high-quality and approved by their insurance provider.
• Discounted hourly rate: Retainer customers receive a £200 hourly discount on IR services.
• IR planning and review: One-on-one IR plan review with our team of experts.
• Incident Readiness: Prepare for severe cyber attacks with battle-tested incident runbooks.
• Single Source of Truth: Store all IR planning documents in an online portal that your team can easily access
• Prioritized access: Receive prioritized access to our full-service IR team if an incident occurs.
• Complimentary scoping call: In case of incident, our IR team’s scoping call will be free of charge.

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Why Choose Us?

• Expertise You Can Trust: Our CSIRT specialists are seasoned professionals with extensive experience in handling complex cyber incidents. We leverage our deep knowledge and cutting-edge tools to identify, contain, and eradicate threats with precision.
• Comprehensive Forensic Analysis: We delve deep into the details, conducting thorough forensic investigations to uncover the root cause of the incident. Our meticulous approach ensures that no stone is left unturned, providing you with a clear understanding of what happened and how to prevent future occurrences.
• Tailored Remediation Strategies: Every organization is unique, and so are the threats it faces. Our team works closely with you to develop customized remediation strategies that align with your specific needs and business objectives.

Our Incident Response Process

1. Detection and Analysis: We utilize advanced threat intelligence and monitoring tools to quickly detect and analyze incidents, ensuring rapid response times.
2. Containment and Eradication: Our experts implement immediate measures to contain the threat, preventing further damage while working to eliminate the root cause.
3. Recovery and Restoration: We assist in restoring normal operations, ensuring that your systems are secure and functional. Our goal is to get you back to business as usual with minimal disruption.
4. Post-Incident Review: After recovery, we conduct a comprehensive review to identify lessons learned and implement improvements to your security posture.

Benefits of Our Service

• 24/7 Availability: Cyber threats don't keep business hours, and neither do we. Our team is available around the clock to respond to incidents whenever they occur.
• Proactive Measures: We don't just respond to incidents; we help you build resilience against future threats through continuous monitoring and proactive security measures.
• Peace of Mind: With Hedgehog Security by your side, you can focus on your core business activities, knowing that your cybersecurity is in expert hands.

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