As you would expect, we use banking-grade 128-bit AES Transport Layer Security (TLS) encryption on all transport links carrying customer information or controlling our infrastructure.
Our client portal uses industry standard libraries and software engineering techniques to ensure logical data separation between clients’ datasets within the SaaS environment.
Data centre security
We exclusively use UK based datacentres with numerous security certifications, including ISO27001, PCI DSS and more.
We assign all privileged users with individual accounts to enable auditing and logging of privileged accesses to customer data.
Hedgehog has robust policies and implements processes to ensure we regularly perform essential maintenance activities such as patching software, taking data backups and testing controls are functional as expected.
We performs regular full backups of our customer and company information and stores it securely in a separate cloud zone. Backup restore procedures are tested bi-annually to ensure that any disasters can be recovered from. We extended our backup program to ensure we have a full offline backup taken every week.
We vet every employee with third party background checks for authentication purposes, and for criminal records, as well as following up on character references.
We perform regular access reviews of employee privileges to ensure that as employee roles change over time their privileges are updated and in sync.
We perform penetration testing against our application on every major release using our own in-house CREST and TIGER qualified security experts.
We use full-disk encryption on all company devices as standard, as well as cloud volumes storing customer information. This enables us to protect data on equipment that is lost or stolen.
Our of our systems use hardened builds for its application servers. No software runs with root privileges and application and deployment accounts do not have access to the rest of the operating system or network beyond what is necessary.
We adopted secure coding principles during development. All code being checked in is reviewed for security weaknesses by both humans and automated scanning tools.
We use SSH keys to control access to its infrastructure. No passwords are in use in the estate, protecting us from standard brute forcing and password stuffing attacks.
Two factor authentication
Hedgehog uses two-factor authentication on all corporate accounts. This helps us prevent common attacks like email phishing, that aims to capture user credentials to gain access to company information and services.
Anti-virus and anti-malware
All of our infrastructure is protected by anti-virus and anti-malware systems.
We follow the principle of least privilege as a general model within the business. Where employees do not require access to information or systems, they are not given it.
Governance & Responsibility
No amount of technical security controls would be sufficient unless backed up by robust process and governance. Intruder has a robust governance model in place which makes specific staff members responsible for information security in the organisation, in line with ISO27001 principles.